Terms of use
General Informations
- Our economy class taxi can carry up to 4 passengers (including children) and 3 normal size pieces of suitcases (20kg), in case there are more than 4 passengers or more suitcases, you will need extra taxi with the respective extra charge.
- Our business class taxi can carry up to 3 passengers (including children) and 3 normal size pieces of suitcases (20kg), in case there are more than 3 passengers or more suitcases, you will need extra taxi with the respective extra charge.
- Our luxury class taxi can carry up to 3 passengers (including children) and 3 normal size pieces of suitcases (20kg), in case there are more than 3 passengers or more suitcases, you will need extra taxi with the respective extra charge.
- Our economy class Mini van can carry up to 8 passengers (including children) and 6 normal size pieces of suitcases (20kg), in case there are more than 8 passengers or more suitcases, you will need extra cab with the respective extra charge.
- Our luxury class Mini van can carry up to 7 passengers (including children) and 6 normal size pieces of suitcases (20kg), in case there are more than 7 passengers or more suitcases, you will need extra cab with the respective extra charge.
- Our Mini bus – Sprinter can carry up to 18 passengers (including children) and 18 normal size pieces of suitcases (20kg), in case there are more than 18 passengers or more suitcases, you will need extra cab with the respective extra charge.
- The transfer may not be carried out only in case of unforeseen circumstances such as strikes, no availability or other unexpected situations. In that case, HeraklionCab will immediately inform you by sending you an e-mail or by contacting you by phone.
- If, before or during your transfer, some unexpected damage (e.g. mechanical problems, flat tire or other damage) occurs, you will be picked up as soon as possible by another taxi, with no extra charge, in order for you to reach your destination.
Payment policy – Cancellation
- In case you wish to cancel your reservation, you can send us an e-mail or contact us at the HeraklionCab telephone number. You are kindly requested to inform us about the cancellation not later that 24 hours prior to your reservation in order to avoid the driver’s futile waiting at the pickup point you have agreed on.
- If you pay by credit card or paypal and you wish to cancel the transfer no later than 24 hours prior to the time of its start, the funds paid by the client as advance payment shall be returned by Heraklioncab within 5 (Five) days from the date of termination of obligations under the agreement. The further transfer of the funds to the account of the card holder depends on the policy and efficiency of the servicing bank.
- If you pay by credit card or paypal and you wish to cancel the transfer within less than 24 hours prior to the time of its start, the funds paid by the client as an advance payment shall be refunded by Heraklioncab minus the costs incurred by Heraklioncab in connection with the performance of obligations under this agreement. The amount of expenses incurred by Heraklioncab in connection with the performance of obligations may be equal to 100% of the value of the transfer.
Important Note
- If any of the passengers or children experience any problem such as nausea or something more serious, it would be advisable to inform us about it so that we can provide them with our best services.
Welcome to our Privacy Policy
- Your privacy is critically important to us. HeraklionCab is located at: HeraklionCab - Spinalongas Kokkini Hani, Heraklion - 71500 - Crete , Greece Mobile phone : 00306942601228
- It is HeraklionCab's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to http://www.heraklioncab.com. We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources. This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Website Visitors
- Like most website operators, HeraklionCab collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HeraklionCab's purpose in collecting non-personally identifying information is to better understand how HeraklionCab's visitors use its website. From time to time, HeraklionCab may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
- HeraklionCab also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.heraklioncab.com blog posts. HeraklionCab only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
- Certain visitors to HeraklionCab's websites choose to interact with HeraklionCab in ways that require HeraklionCab to gather personally-identifying information. The amount and type of information that HeraklionCab gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.heraklioncab.com to provide a username and email address.
- The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- HeraklionCab discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on HeraklionCab's behalf or to provide services available at HeraklionCab's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using HeraklionCab's website, you consent to the transfer of such information to them. HeraklionCab will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, HeraklionCab discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when HeraklionCab believes in good faith that disclosure is reasonably necessary to protect the property or rights of HeraklionCab, third parties or the public at large. If you are a registered user of http://www.heraklioncab.com and have supplied your email address, HeraklionCab may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with HeraklionCab and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. HeraklionCab takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
- HeraklionCab may collect statistics about the behavior of visitors to its website. HeraklionCab may display this information publicly or provide it to others. However, HeraklionCab does not disclose your personally-identifying information. personally-identifying and personally-identifying information.
- To enrich and perfect your online experience, HeraklionCab uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. HeraklionCab uses cookies to help HeraklionCab identify and track visitors, their usage of http://www.heraklioncab.com, and their website access preferences. HeraklionCab visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using HeraklionCab's websites, with the drawback that certain features of HeraklionCab's websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to HeraklionCab's use of cookies.
- If HeraklionCab, or substantially all of its assets, were acquired, or in the unlikely event that HeraklionCab goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of HeraklionCab may continue to use your personal information as set forth in this policy.
- Although most changes are likely to be minor, HeraklionCab may change its Privacy Policy from time to time, and in HeraklionCab's sole discretion. HeraklionCab encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy.